A.

Our after-sales service staff will be happy to assist you. Please contact us through tokyo@technotech.co.jp .

A.

Clean the perforated plate and the inside of the one regularly (2 to 3 times a year) so that dust does not get stuck. For details, please check the instruction manual.

A.

A large amount of foam may form in the case of a drum-type washing machine, too much detergent, or when the laundry is clean.
In rare cases, bubbles or water may flow back onto the trap if a large amount of foam fills the drain and blocks drainage. Please check the instruction manual.
In many cases, you can control the backflow by adjusting the amount of detergent. In addition to this, it may also occur due to clogging of traps or pipes. Try cleaning the inside according to the instruction manual.

A.

It may be that the cause is that the water inside the drain trap is broken, the water bottle is not closed properly, or the inside of the drain trap is dirty. For details, please check the instruction manual.